[00:00]// Legal

Terms of Service

Updated 10 July 2026

These terms govern your use of SpeekSearch. We’ve written them in plain English because we’d rather you actually read them. By creating an account or using SpeekSearch, you agree to these terms. They are effective from 3 July 2026.

1. About These Terms

SpeekSearch is operated by SpeekSearch Pty Ltd (ABN 71 685 968 138) (“SpeekSearch”, “we”, “us”), an Australian company based in Queensland, Australia. These terms are a contract between you and SpeekSearch Pty Ltd covering your use of the SpeekSearch website and application at speeksearch.com (the “Service”).

You must be at least 16 years oldto use SpeekSearch. If you use the Service on behalf of a business or organisation, you confirm you have authority to accept these terms for it, and “you” includes that organisation.

If you don’t agree with these terms, don’t use the Service. If anything here is unclear, email us at hello@speeksearch.com and we’ll explain it.

2. The Service

SpeekSearch is a browser-based, live-conversation research copilot. While you listen to or take part in a conversation — a podcast, meeting or interview, in person or remote — it:

• transcribes speech from your microphone to text in real time;
• generates AI “research cards” about the people, places, organisations and topics mentioned, with options to pin a card, ask the AI a follow-up, or open a Google or YouTube search; and
• responds to voice commands (for example “look up X”) with prioritised research cards.

It runs entirely in your browser — nothing to install, and nothing ever joins your call. To be clear about what SpeekSearch is not: it is not a meeting bot (no participant appears in anyone’s call), not a note-taker (it does not email you summaries after meetings), and not a document editor.

3. Accuracy of Transcription and AI Content

This one matters, so please read it. Live transcription and AI-generated content are inherently imperfect:

• Transcripts can contain errors — especially with background noise, accents, crosstalk, or unusual names and terms.
• Research cards are generated by AI and can be incomplete, out of date, or simply wrong, including in ways that sound confident and plausible.

You must verify anything important before relying on it or repeating it. Research cards are informational aids for live conversation — they are notprofessional advice of any kind (legal, medical, financial or otherwise), and you shouldn’t treat them as a substitute for checking a primary source. Nothing in this section limits your rights under the Australian Consumer Law (see section 8).

4. Your Account

You need an account to use SpeekSearch. You agree to:

• provide an accurate email address you control;
• keep your password secure and not share your account with others — your plan and live-research minutes are for your use;
• tell us promptly at hello@speeksearch.com if you suspect someone else has accessed your account.

You’re responsible for activity that happens under your account while your credentials are used, except where it results from our failure to take reasonable security measures.

5. Recording Laws and Consent — Your Responsibility

SpeekSearch transcribes live audio picked up by your microphone, and that audio will often include other people’s voices. Laws about recording, monitoring or transcribing conversations vary significantly between countries — and within Australia, between states and territories. Some jurisdictions require the consent of every participant; many workplaces, venues and platforms have their own rules on top.

Because SpeekSearch never joins a call, it does not and cannot notify other participants that transcription is happening. That responsibility is entirely yours. By using the Service you agree that you will:

• comply with all laws that apply to you when capturing or transcribing a conversation, including surveillance-devices, listening-devices, wiretap and privacy laws in every relevant jurisdiction;
• obtain any consent from other participants that those laws or applicable policies require, before you start listening with SpeekSearch; and
• not use the Service to secretly monitor people where doing so is unlawful.

Our practical advice, whether you’re transcribing in-person meetings or a remote interview: just tell people. “I’m using a transcription tool so I can stay present” takes five seconds and keeps you on the right side of every consent regime. If you use SpeekSearch unlawfully, that’s on you — you agree to cover us for third-party claims that arise from your breach of this section, to the extent you caused the problem.

6. Plans, Pricing and Live-Research Minutes

SpeekSearch is metered by live-research minutes — the time you spend recording and researching. Your plan includes a set number of these minutes. Current plans:

• Free trial: 15 live-research minutes. This is a lifetime allowance per account, not a recurring monthly one.
• Starter: A$12 per month, which includes 120 live-research minutes (2 hours) each billing period.
• Pro: A$25 per month, which includes 480 live-research minutes (8 hours) each billing period.
• Top-up:A$5 for an additional 60 live-research minutes, added to your account balance. Unused top-up minutes don’t expire at the end of the billing period — they carry over.

All prices are in Australian dollars, as displayed at checkout. We may change prices or plan inclusions; changes won’t apply to a billing period you’ve already paid for, and we’ll give you reasonable notice of price changes before they take effect for you.

7. Billing and Cancellation

• Payments are processed by Stripe on Stripe-hosted pages. Your card details go to Stripe, not to us — they never touch our systems.
• Paid subscriptions (Starter and Pro) renew monthly and your payment method is charged automatically at the start of each billing period until you cancel.
• You can cancel at any time. Cancellation takes effect at the end of your current billing period; you keep access (and your plan minutes) until then.
• Top-ups are one-off purchases, not subscriptions. Unused top-up minutes don’t expire at the end of the billing period — they carry over from one billing period to the next.
• Billing problem? Email hello@speeksearch.com — a human will look at it and sort out genuine errors (double charges, failed top-ups, and the like).

8. Refunds and Your Australian Consumer Law Rights

Our services come with guarantees that cannot be excluded under the Australian Consumer Law. If the Service fails to meet a consumer guarantee, you are entitled to the remedies the law provides — which can include a refund, resupply or compensation — and nothing in these terms excludes, restricts or modifies those rights.

Beyond your rights under the Australian Consumer Law (and any other rights you have under law that can’t be excluded), fees are non-refundable: if you cancel partway through a billing period we don’t refund the unused portion, and used or unused live-research minutes aren’t redeemable for cash. That said, if something has genuinely gone wrong, email us — we’d rather fix it than argue about it.

9. Acceptable Use

Use SpeekSearch for what it’s built for: researching live conversations you’re lawfully part of. You must not:

• use the Service to record, monitor or transcribe anyone unlawfully or without required consent (see section 5);
• interfere with, overload or disrupt the Service, or attempt to gain access to accounts, systems or data that aren’t yours;
• circumvent, or attempt to circumvent, usage metering, trial limits or other access controls;
• reverse engineer, decompile or disassemble the Service, except to the extent a law expressly gives you that right despite this restriction;
• resell, sublicense or provide the Service to third parties as your own offering, or use automated means to extract our content at scale;
• use the Service to harass or harm others, or in any way that breaks the law.

If your use of the Service breaches this section, we may suspend or terminate your account (see section 14).

10. Intellectual Property

Ours:the Service — the software, design, branding, and content we’ve created for the site — belongs to SpeekSearch or our licensors. These terms give you a personal, non-exclusive, non-transferable right to use the Service while these terms apply. They don’t transfer any ownership to you.

Yours:your conversations are yours. As between you and us, you own your audio, the transcripts produced from it, and the research cards generated for you. We claim no ownership over any of it. You grant us and the service providers we use only the limited rights needed to process your audio and transcripts in real time so the Service can work — we don’t store your audio or your transcripts on our servers (see our Privacy Policy for the detail).

Two honest caveats about AI output: research cards are generated from public information and AI models, so similar or identical cards may be generated for other users whose conversations mention the same things; and cards may summarise third-party sources (such as Wikipedia) whose underlying content remains subject to its own terms.

11. Privacy

Privacy is the point of how we built this. In short: your audio streams from your browser directly to our speech-recognition provider and is never stored by SpeekSearch; transcripts live in your browser, not on our servers; research cards are saved only on your own device; and we use no advertising trackers or analytics SDKs. The full detail — including the third-party providers we use and what each one receives — is in our Privacy Policy on this site, which forms part of how we handle your data but is worth reading in its own right.

12. Availability and Changes to the Service

We work hard to keep SpeekSearch fast and available, but we don’t guarantee uninterrupted or error-free operation. The Service depends on your device, microphone, browser and internet connection, and on third-party providers (speech recognition, AI models, hosting, payments) that we don’t control.

We’re a product under active development: features may be added, changed or removed over time. If we make a change that materially reduces what your paid plan includes, we’ll give you reasonable notice, and you can cancel before it takes effect. Nothing in this section affects your Australian Consumer Law rights.

13. Liability

First, the part the law protects: nothing in these terms excludes, restricts or modifies any consumer guarantee, warranty, right or remedy you have under the Australian Consumer Law or any other law that cannot lawfully be excluded. Where the law lets us limit our liability for a failure to comply with a consumer guarantee (for services not ordinarily acquired for personal, domestic or household use), our liability is limited, at our option, to resupplying the services or paying the cost of having them resupplied.

Subject to that, and to the extent permitted by law:

• our total aggregate liability to you for all claims arising out of or in connection with the Service or these terms is capped at the total fees you paid us in the 12 months before the event giving rise to the claim;
• we are not liable for indirect or consequential loss, loss of profits, revenue, data or goodwill; and
• we are not liable for loss arising from your reliance on transcripts or AI-generated content without verification (section 3), or from your failure to comply with recording and consent laws (section 5).

14. Termination

By you: you can stop using the Service and cancel your subscription at any time (section 7). To close your account entirely, email hello@speeksearch.com.

By us:we may suspend or terminate your access if you materially breach these terms (including the acceptable-use and recording-consent sections), if we’re required to by law, or if we discontinue the Service. Unless the breach is serious or we’re legally prevented, we’ll give you notice and a chance to fix the problem first. If we discontinue the Service or terminate without cause, we’ll refund you a fair proportion of any fees you’ve prepaid for a period you won’t receive.

On termination your right to use the Service ends. Research cards stored in your browser’s local storage stay on your device until you clear them. Sections that by their nature should survive (including sections 3, 5, 8, 10, 13 and 16) survive termination.

15. Changes to These Terms

We may update these terms from time to time — for new features, legal requirements, or plain clarity. For material changes, we’ll give you reasonable advance notice (for example by email or an in-product notice) before they take effect. If you keep using the Service after a change takes effect, you accept the updated terms; if you don’t agree, cancel before the change applies and the old terms govern until then. The current version will always live at speeksearch.com/terms with its effective date up top.

16. Governing Law

These terms are governed by the laws of Queensland, Australia. You and we submit to the non-exclusive jurisdiction of the courts of Queensland and the courts entitled to hear appeals from them. This doesn’t deprive you of the protection of mandatory consumer laws in the place where you live.

17. Contact

Questions about these terms, billing, your account, or anything else: hello@speeksearch.com. We read everything.

Effective 3 July 2026. SpeekSearch is operated from Queensland, Australia.